Refund Policy
At Race Online Ltd, customer satisfaction is our priority. Our refund policy is outlined below to ensure transparency.
1. Eligibility for Refund
Refunds may be issued under the following circumstances:
1. If a purchased service is not delivered as promised.
2. If there is a technical error on our end.
2. Non-Refundable Cases
Refunds will not be provided for:
1. Services already rendered.
2. Issues caused by user error or third-party interference.
3. Requesting a Refund
To request a refund:
1. Provide proof of purchase and details of the issue.
4. Processing Refunds
1. Approved refunds will be processed within 7 days
2. Refunds will be credited to the original payment method.
5. Changes to Policy
We reserve the right to modify this refund policy at any time.
CONTACT US
Quick Connect
- HOTLINE: 16590
- 09643000112
- sales@race.net.bd
-
Khawaja Tower (9th Floor),
Bir Uttam A.K Khandakar Sharak,
95 Mohakhali C/A, Dhaka-1212.